Project Task: Invoice generation and payment processing for the customer on a monthly basis for further processing
Objective – Automate to reduce manual effort and research time spent on each entity
Challenges
The analyst uses the web-based application to generate invoices for customers and allocate them to respective queues for payment processing in exchange via PDF, e-mail and paper.
For sending invoices having complete details like A/c number, late fee clause etc., the analyst uses three websites and two applications overall, which is time-consuming.
The analyst has to adhere to a stringent timeline of processing all the reconciliations within two working days of every month to close it for the previous month.
After the payment is received, the analyst closes the invoice in a web-based application and attaches the receipt to the respective accounts.
Project Result & Benefits of Project
The RPA solution is designed to automate the process end-to-end
Downloads the statement from the web-based application and opens the reconciliation template, and uploads the balance
Validates the differences between application and open bank reconciliation and do the corrections
Downloads report from application to create reservations on anticipated bad debts
Perform booking and reversal by uploading the spreadsheet to the application
Perform reconciliation on AR-owned accounts
Bulk research and update can be done in a single go
Increase Accuracy
100% Accuracy
Time Saved
60% Average Handle Time (AHT) Reduction
Case Study
Invoice Process Automation for a Publishing & Media Company.
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